Quapri’s Refund and Returns Policy
Quapri wants you to be happy with your purchase. They grant you control over your order by providing a full refund if you cancel within 24 hours of placing it. This ensures you ample time to change your mind. However, if you delay beyond this window, Quapri may already be processing or shipping your order. Unfortunately, at that point, cancellation might not be possible. In such cases, you’ll need to initiate the return process yourself and potentially cover the return shipping costs.
Here’s a breakdown of your options in clearer terms:
Cancel within 24 hours for a full refund:
Quapri prioritizes your satisfaction. If you have second thoughts within the first day of your purchase, simply cancel your order, and they will issue a complete refund. This timeframe gives you flexibility to reconsider your decision.
- Beyond 24 hours, cancellation becomes tricky: If you wait more than 24 hours after placing the order, Quapri might be in the midst of fulfilling it. This means cancellation may not be feasible.
- Returns might require your effort and expense: If cancellation is unavailable due to delayed action on your part, you’ll then be responsible for returning the product yourself. Additionally, you might have to cover the return shipping charges.
- Act swiftly for a hassle-free experience: To ensure a smooth process, Quapri recommends canceling your order within 24 hours if you no longer desire it. This timeframe allows them to stop the order processing and issue a full refund without any complications. By taking timely action, you can avoid the potential hassle of returns and return shipping costs.
In essence, Quapri empowers you with control over your purchase, but emphasizes the importance of prompt action to enjoy the full benefits of their refund policy.
Quapri guarantees high-quality printing and gifting, but only allows returns or refunds under specific circumstances. To ensure your satisfaction, we offer a 7-day return window for unprinted products only. Here’s what you need to do:
- Initiate the return: Let us know within 7 days of receiving your order.
- Return condition: The items must be in their original unused condition, with all packaging, accessories, and documentation intact.
Following these steps will allow you to receive a refund or exchange for the unprinted items.Note: Once the printing process or customization of gifting begins, cancellations and returns are no longer possible.
Damaged/Incorrect Items: Easy Returns & Refunds
If you receive a damaged or incorrect item, please contact us immediately at [91 7892232789]. We will arrange a replacement and cover any shipping costs involved in the return process. Please provide photographic evidence of the damage or the incorrect item you received.
Ship rocket Shipping Rules
Creating a Refund and Returns Policy for Quapri, including considerations for logistics managed through Shiprocket, involves outlining clear terms for how transactions can be canceled and how refunds are processed. This ensures transparency and builds trust with your customers. Here’s a sample policy tailored for your needs:
Return/Refund policy exclusions
Please be aware that not all items may be eligible for return. Custom-made products and perishable goods, for example, may have restrictions. To ensure your purchase qualifies for a return, be sure to verify the return policy for the specific item at the time of purchase. This will help avoid any surprises down the road.
customer service information
If you have any questions or concerns about your order, please contact us at [91 7892232789]. We are here to assist you and ensure your shopping experience is pleasant.Have any questions or concerns about your order? Don’t hesitate to reach out! Our friendly customer service representatives are available to assist you and ensure a smooth shopping experience. You can contact us directly at [91 7892232789].
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