Privacy Policy
Last updated: January 2025
Quapri is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data. We comply with applicable Indian data protection laws including the Information Technology Act, 2000.
1. Information We Collect
We collect information you provide directly — such as your name, email address, phone number, billing and shipping address, and payment details when you place an order. We also automatically collect usage data including IP addresses, browser type, pages visited, and device information to improve our services.
2. How We Use Your Information
We use your information to process and fulfil orders, communicate order status and updates, provide customer support, send promotional communications (with your consent), improve our website and services, comply with legal obligations, and prevent fraud and unauthorized transactions.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share data with trusted service providers (courier partners, payment gateways, SMS/email services) strictly to fulfil your order. All third parties are bound by confidentiality agreements and applicable data protection laws.
4. Payment Security
Quapri uses industry-standard SSL encryption for all transactions. We do not store full credit/debit card numbers on our servers. Payment processing is handled by certified payment gateway partners who comply with PCI DSS standards.
5. Cookies
Our website uses cookies to enhance user experience, remember preferences, and analyze traffic patterns. You may disable cookies in your browser settings, though this may affect certain features of our website. We use analytics tools such as Google Analytics to understand how visitors use our site.
6. Data Retention
We retain your personal data for as long as necessary to fulfil orders, comply with legal requirements, and resolve disputes. Order records are typically retained for 7 years in compliance with Indian tax regulations. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to access, correct, or delete your personal data held by Quapri. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. To exercise your rights, please contact info@quapri.in.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.
For privacy-related queries, email us at info@quapri.in.